* * * * * * * * * T E R R I E 'S T A K E * * * * * * *<br>A weekly roundup of news & information from Terrie Lloyd.<br>(<a href="http://www.terrie.com">http://www.terrie.com</a>)<br><br>General Edition Sunday, April 04, 2010 Issue No. 560<br>
<br>+++ INDEX<br><br>- What's new<br>- News<br>- Candidate roundup/Vacancies<br>- Upcoming events<br>- Corrections/Feedback<br>- News credits<br><br>SUBSCRIBE to, UNSUBSCRIBE from Terrie's Take at:<br><a href="http://mailman.japaninc.com/mailman/listinfo/terrie">http://mailman.japaninc.com/mailman/listinfo/terrie</a><br>
<br>BACK ISSUES<br><a href="http://www.japaninc.com/terries_take">http://www.japaninc.com/terries_take</a>, or,<br><a href="http://mailman.japaninc.com/pipermail/terrie/">http://mailman.japaninc.com/pipermail/terrie/</a><br>
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<br>------------- PBXL is Business Communications -------------<br><br><br>+++ WHAT'S NEW<br><br>In January the Japan National Tourism Organization (JNTO) <br>announced that the number of foreign tourists traveling to <br>
Japan plummeted 18.7% from 2008 to just 6.79m people in<br>2009. This was the largest decrease in tourists since 1986 <br>when the yen suddenly appreciated by almost 100%. <br>Needless to say, the tourists stayed away at that time <br>
simply because everything became so darned expensive.<br><br>This time around the tourists are staying away because of <br>the global financial meltdown and it wasn't just Japan <br>that was affected. Pretty much every tourist destination <br>
saw similar double-digit drops. However, whatever the <br>reason, the fact is that the government is extremely <br>unlikely to hit its 10m visitors by 2010 target this year,<br>and indeed a bad economy is not the only reason. There needs <br>
to be an awakening both at government level and commercially <br>that tourism is a potentially massive industry for Japan and <br>that investment is needed to help things along.<br><br>What was interesting during the recent downturn was that <br>
even as overall numbers fell, the number of visitors from <br>China actually increased to about 1m people. This is no <br>doubt partly because the visa rules were changed to make <br>it easier for Chinese tourists to travel in Japan outside <br>
of groups. But perhaps the bigger reason has been the <br>increasing wealth effect being experienced by China's <br>coastal entrepreneurs and professionals. Given that China's<br>economy is still booming, we can expect this trend to <br>
remain for quite some time. The propensity of Asian <br>tourists in general to shop, eat, and pay for good <br>service underlines their emerging importance to our <br>economy. <br><br>[Continued below...]<br><br>------------ Can't Afford a Better Web Site? --------------<br>
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<br>[...Article continues]<br><br>There are four major groupings of tourists visiting Japan: <br>i) English-speaking westerners who come from North America,<br>Europe, or Oceania. These people number around 3m <br>annually. ii) Next are South Koreans, numbering 1.58m, then<br>
iii) Taiwanese numbering 1.02m, and iv) Mainland Chinese <br>numbering around 1m. Of these, almost all our Asian <br>neighbors are sending tourists as tour groups, and any <br>money that they spend in Japan is dropped across the travel<br>
network set up by each of the tour operators. <br><br>One group that is outside the "Big Four" but which possibly<br>points the way to the future is that of Hong Kong Chinese <br>who travel individually (FIT travelers) rather than in <br>
groups. These people were highlighted in an interesting <br>report put out by Japan Tourism Marketing Company last <br>year. In that report, the consultant suggested that repeat <br>visitors are an emerging trend that needs to be paid <br>
attention to, and that the most prevalent repeat travelers<br>are from Hong Kong and Taiwan. <br><br>In 2008, apparently 79% of visitors from Hong Kong were on <br>repeat visits and 85.5% of those people were traveling for<br>
leisure rather than business. The number of repeat visitors<br>from Taiwan was 72.1% and 73.6% of them were tourists. <br>Repeat visitors are important to any country because these <br>people need little or no marketing effort to encourage them<br>
to come back, and they tend to be enthusiastic about their <br>preferred destinations and thus very good at promoting <br>Japan by word of mouth. These types of repeat tourists were<br>by no coincidence who the Japan Tourism Agency (JTA) was <br>
trying to target in their web-based Visit Japan campaign <br>last year.<br><br>It also helps that the HK visitors spend a significant <br>amount of money each time they come over. According to the <br>JTM report, the average HK tourist spends JPY143,000 per <br>
person, making them the biggest spenders of the four major <br>source markets. We're sure that the Japanese government is <br>trying to figure out how to get other tourists to spend an <br>equal amount. <br><br>For if they were able to do so, and if tourism this year <br>
slightly recovers to 7m people, which we expect it will, <br>then the annual net income to the country would be just <br>over JPY1trn. Of course if they could get the numbers up <br>to the oft-stated target of 10m, then add another JPY300bn <br>
to that total income. To put this in perspective, at that <br>level the tourism industry would be worth about half the <br>entire domestic auto industry (in terms of new car sales) <br>-- and just think about how much attention and resources <br>
go into that industry. Certainly the numbers might help <br>wake the Japanese government up that it needs to devote <br>billions of yen, not mere millions, to the promotion of the<br>country as a tourist destination. This is not the fault of<br>
the JTA but of the politicians who would rather have bed<br>ridden votes than tourists.<br><br>While we all wait for the government to get it, that <br>tourism can make a huge difference to this ailing economy <br>without needing the significant infrastructure that heavy <br>
manufacturing does (in fact, tourists like to stay in old <br>"traditional" facilities), many private companies are <br>already waking up to the fact that Asian wealthy tourists <br>are worth looking after. And if they start becoming <br>
repeaters, then those tourists wil present many new and <br>interesting opportunities to the entrepreneurs amongst us.<br><br>The Nikkei covered one such business that has had the <br>tourism epiphany, when it wrote recently about an Izekaya <br>
chain called Colowide. This company offers Hokkaido-style <br>drinks and food at more than 40 chain stores all over the <br>country. Last year the company decided to counter its <br>falling sales to Japanese patrons by targeting foreign <br>
guests. The company required all its stores to provide <br>menus in English and will shortly have the same menus in <br>Chinese and Korean as well. Although this seems like an <br>obvious thing to do, believe us when we say that getting <br>
traditional Izekaya to switch to foreign customers is a <br>ground shift in attitude. <br><br>Indeed, we have been speaking to an Izekaya chain here in <br>Tokyo about doing the same thing, and despite their stores <br>falling on hard times, they're still arguing about whether <br>
the foreigners will scare their other patrons away or cause<br>undue language problems with the shop masters... <br><br>Meanwhile, Colowide has made a total commitment to its new <br>market and is apparently now negotiating with Korean and <br>
Chinese tour agencies to provide group nights out at its <br>larger stores. We suppose that hosting upwards of 100 <br>foreign guests at a time is sufficient temptation to break <br>down whatever reluctance they may have originally had in<br>
serving non-Japanese. And that's a good thing! <br><br>Looking at the other end of the country, we see <br>opportunities for Fukuoka, the leading tourist destination <br>in Kyushu. This lively city is just 100 minutes flight <br>
time away from Shanghai (and 80 minutes from Seoul) and it <br>is already a popular destination for tourists from these <br>neighboring countries. Kyushu's laid back atmosphere, <br>coupled with great shopping, clean air, copious <br>
accommodation (thanks to the 1990's bubble), and reasonable <br>prices means that Kyushu is a world away -- an ideal <br>escape in fact -- for Chinese and Korean families looking <br>for some R&R in a safe location. <br>
<br>Therefore, one business that we can see arising over the <br>next 5 years is that of real estate. Just as we have seen <br>hundreds of Australians and now Asians buying skiing <br>properties at high prices up in Nisseko, Hokkaido, we can <br>
imagine that Chinese and Korean families owning timeshares <br>in downtown Fukuoka or out in nearby onsen areas such as <br>Beppu, Yufuin, and Kurokawa. Such timeshares would <br>create all sorts of employment and supply opportunities to <br>
the local economy. Sure, language and attitudes towards <br>foreigners will have to be addressed, just as they were in<br>Nisseko (the foreigners built their own hotels and <br>restaurants and the local Japanese followed suit) but<br>
as any early-stage tourist resort found out in a new <br>destination, the answer is to provide on-the-ground bilingual <br>staff and shopping to help iron the wrinkles out of being in <br>a foreign country. There are plenty of Japanese-speaking <br>
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-----------------------------------------------------------<br><br>+++ NEWS<br><br>- Livedoor finally sold<br>- UN rights expert comments on immigration <br>- METI to launch JPY10bn fund for multimedia<br>- Wolf to guard the tuna hen house?<br>
- Drugs and medical equipment imports hit record<br><br><br><br>-> Livedoor finally sold<br><br>It seems that LDH (Livedoor Holdings) has managed to sell <br>off its final major asset, being the Livedoor internet <br>portal, for around JPY7bn (US74m). Livedoor attracts about <br>
30m users a month mainly thanks to its ever popular <br>blogging service. The buyer will be NHN Corp., South <br>Korea's largest web portal and search business. (Source: TT<br>commentary from <a href="http://reuters.com">reuters.com</a>, Apr 2, 2010)<br>
<br><a href="http://www.reuters.com/article/idUSTRE6320BG20100403">http://www.reuters.com/article/idUSTRE6320BG20100403</a><br><br>-> UN rights expert comments on immigration <br><br>A UN appointed Special Rapporteur, Mr. Jorge Bustamante, <br>
has made some initial comments prior to his upcoming <br>complete report to the Geneva-based UN Human Rights Council<br>later this year. Bustamante said that immigrants to Japan <br>face racism, discrimination, exploitation, and unequal <br>
treatment by the judiciary and police. This was a strongly <br>worded statement that while acknowledging some positives,<br>mostly faulted Japan for not implementing a comprehensive <br>immigration policy that protects human rights. While the <br>
official position of the Japanese government seems to be <br>that special legislation is not required because there is <br>little trouble reported by immigrants, Bustamante has <br>noted else wise, saying that Japan's laws are not effective<br>
in preventing racial and nationality discrimination. <br>Bustamante has just wrapped up a visit to Japan where he <br>heard from many human rights groups about the plight of <br>immigrants here. (Source: TT commentary from <br>
<a href="http://webnewswire.com">webnewswire.com</a>, Apr 4, 2010)<br><br><a href="http://www.webnewswire.com/node/520791">http://www.webnewswire.com/node/520791</a><br><br>-> METI to launch JPY10bn fund for multimedia<br>
<br>According to a Nikkei report quoted by Siliconera.com, the <br>Innovation Network Corporation of Japan (INCJ), a <br>government-owned investment fund run by the Ministry of <br>Economy, Trade, and Industry (METI), has started investing <br>
the first monies from its JPY10bn fund into domestic <br>multimedia companies looking to go international. The INCJ <br>is supporting the production and sales of movies, anime, <br>and music abroad. The INCJ apparently wants to increase <br>
Japan's current multimedia exports from JPY1trn in 2008 to <br>JPY2.5trn by 2020. (Source: TT commentary from <br><a href="http://siliconera.com">siliconera.com</a>, Apr 3, 2010)<br><br><a href="http://tinyurl.com/ybbntcg">http://tinyurl.com/ybbntcg</a><br>
<br>-> Wolf to guard the tuna hen house?<br><br>We're not sure why the government even feels the need to do<br>it after its recent CITES victory to continue exports of <br>Bluefin Tuna to Japan, but in any case it has said that it <br>
will take steps to reign in tuna poaching and overfishing. <br>One of these steps will be the requirement for all tuna <br>species sold in Japan to carry import certificates stating <br>the source of the product. Further, the government plans to<br>
start policing fishing firms harvesting tuna, so as to <br>reduce illegal fishing. ***Ed: Why do we feel like these <br>measures are mere lip service?** (Source: TT commentary <br>from <a href="http://nikkei.com">nikkei.com</a>, Apr 4, 2010)<br>
<br><a href="http://e.nikkei.com/e/ac/tnks/Nni20100403D03JFF02.htm">http://e.nikkei.com/e/ac/tnks/Nni20100403D03JFF02.htm</a><br><br>-> Drugs and medical equipment imports hit record<br><br>The Ministry of Health has issued data showing that the <br>
import of drugs and medical equipment into Japan hit a <br>record level of JPY2.95trn, about 8% more than 2007. This <br>means that Japan is running a trade deficit on medicines <br>and equipment of around JPY2.23trn. Not a small amount. <br>
The Nikkei says that cancer treatments, anti-virus drugs, <br>pacemakers, and consumables such as syringes are the most <br>common imports. (Source: TT commentary from <a href="http://nikkei.com">nikkei.com</a>, <br>Apr 3, 2010)<br>
<br><a href="http://e.nikkei.com/e/ac/tnks/Nni20100403D02JFA24.htm">http://e.nikkei.com/e/ac/tnks/Nni20100403D02JFA24.htm</a><br><br><br>NOTE: Broken links<br>Many online news sources remove their articles after just a<br>
few days of posting them, thus breaking our links -- we<br>apologize for the inconvenience.<br><br>***------------------------****-------------------------***<br><br>--------- BIOS - Bilingual IT Systems and Support ---------<br>
<br>Formed in 1998, BiOS is a full-service IT solutions <br>provider, delivering SI and business support services to <br>foreign multinationals, including some of the world's<br>largest banks, logistics, and retailing companies.<br>
<br>Service Offerings:<br>* IT Infrastructure Projects, Office Setups/Relocations<br>* MS Office Training, Hardware/Software Procurement<br>* IT Personnel Outsourcing and Recruiting<br>* BiOS NetCare: Bilingual IT Service Desk and Support<br>
* BiOS Advanceserve: Secure Online Data Backup (free trial)<br><br>BiOS is committed to providing quality services at <br>competitive prices. We're here to help!<br><br>Phone: 03-5773-3090, Email: <a href="mailto:solutions@biosjp.com">solutions@biosjp.com</a><br>
Web: <a href="http://www.biosjp.com">www.biosjp.com</a><br>-----------------------------------------------------------<br><br>***------------------------****-------------------------***<br><br>+++ CANDIDATE ROUND UP/VACANCIES<br>
<br>=> BiOS, a Division of the LINC Media group, is actively <br>marketing the following positions for customers setting up <br>or expanding in Japan, as well as other employers of <br>bilinguals.<br><br>** HIGHLIGHTED POSITION(S)<br>
<br>BiOS is currently looking for skilled helpdesk staff to <br>work onsite in a number of exciting and growing operations <br>amongst our various customers. We require both level 1 and <br>level 2 people, so if you are looking to use your <br>
existing knowledge to get deeper experience on a helpdesk, <br>or rae looking to upgrade your helpdesk career with the <br>next step up, we definitely want to talk to you. With <br>duties from standard helpdesk receipt of calls and incident<br>
logging, to resolution of issues, remote laptop, and mobile<br>support and ad-hoc desk side services, we have varied and <br>engaging roles to suit a variety of skill sets and <br>experience.<br><br>As these are predominantly customer-facing roles, you will <br>
need to have excellent communication skills, unflagging <br>enthusiasm, and a go-getting, can-do attitude. You will be <br>helping people out with each and every call you receive, <br>so as well as your excellent attitude, a few years' <br>
experience in a similar operation would be advantageous. If<br>you can show certification such as MCP, A+ or something <br>similar this will also be a great help to your application.<br><br>Remuneration is JPY3m – JPY7m, depending on your experience<br>
and technical skill level.<br><br>** POSITIONS VACANT<br><br>- Network Architect (CCIE Holder), JPY9m – JPY11m<br>- Equities PM, Global Bank, JPY10m – JPY14m<br>- Equities IT Biz Analyst, Japanese iBank, JPY7m – JPY10m<br>
- Java Developer, iBank project work., JPY5m – JPY7m<br>- Unix Engineer, Okinawa iBank, JPY4m – JPY5m<br><br>Interested individuals may e-mail resumes to:<br><a href="mailto:stuart.gibson@biosjp.com">stuart.gibson@biosjp.com</a><br>
<br>** BiOS Job Mail<br><br>Every 2 weeks BiOS sends out a regular communication to its<br>job seeking candidates, called BiOS Job Mail. Every edition<br>carries a list of BiOS's current and most up-to-date<br>vacancies, with each entry featuring a short job<br>
description and a direct link to the main entry on the BiOS<br>home page. Regardless of whether you are unemployed and<br>searching, thinking about a career change, or just curious<br>to know if there is something out there that might suit you<br>
better, the BiOS Job Mail newsletter is an easy and<br>convenient way for you to stay informed. If you would like<br>to register for the BiOS Job Mail, or to find out more,<br>please email <a href="mailto:stuart.gibson@biosjp.com">stuart.gibson@biosjp.com</a>.<br>
<br>Interested individuals may e-mail resumes to:<br><a href="mailto:stuart.gibson@biosjp.com">stuart.gibson@biosjp.com</a><br><br>-----------------------------------------------------------<br><br>***------------------------****-------------------------***<br>
<br>+++ UPCOMING EVENTS/ANNOUNCEMENTS<br><br>---- CCH Japan Seminar: Directorship Responsibilities -----<br><br>CCH is proud to present its latest seminar, entitled:<br>'What Non-Japanese Directors Should Know'<br>
<br>- Establishing Companies in Japan - Challenges & Solutions<br>- Managing a Company in Japan - Challenges & Solutions<br>- What are the Pros and Cons of a Branch versus <br>establishing a Kabusiki Kaisha?<br>- What is the most efficient way to understand and handle<br>
Japanese registration documents?<br>- How to manage HR issues as a director<br>- Major differences between Japan and Western countries <br>when operating a company<br>- Case Studies from consulting experience<br><br>Date: Monday, April 19, 2010 1:30PM-5:00PM<br>
Venue: Happo-en (5F, Linden) 1-1-1 Shirokanedai Minato-ku<br>Fee: JPY 20,000+Tax<br>Register at: <a href="https://www.cch-japan.jp/contents/register/form">https://www.cch-japan.jp/contents/register/form</a><br>Number of seats: 50 seats, Language: English<br>
Speakers: Terrie Lloyd, CEO, LINC Media Inc., Japan Inc <br>Holdings, and, Steve Hoffman, Senior Consultant, Japan <br>Intercultural Consulting<br><br>For more details, please contact us at: <a href="mailto:support@cch.co.jp">support@cch.co.jp</a>,<br>
or 03-6234-3980.<br><br><a href="http://www.cch-japan.jp">www.cch-japan.jp</a><br>-----------------------------------------------------------<br><br>------------------ ICA Event - April 15 -------------------<br><br>Speaker:<br>
Jean-Luc Creppy General Manager-Quint Wellington Redwood<br><br>Topic:<br>Reevaluating & Refocusing IT<br><br>Details: Complete event details at <a href="http://www.icajapan.jp/">http://www.icajapan.jp/</a><br>(RSVP Required)<br>
<br>Date: Thursday, April 15, 2010<br>Time: 6:30 Doors open, Buffet Dinner included and cash bar<br>Cost: 4,000 yen (members), 6,000 yen (non-members)<br>Open to all, at The Foreign Correspondents' Club of Japan<br><br>
<a href="http://www.fccj.or.jp/aboutus/map">http://www.fccj.or.jp/aboutus/map</a><br>-----------------------------------------------------------<br><br>--------------- Metropolis Cupid Party --------------------<br><br>Konkatsu is all the rage in Japan right now. See how this<br>
translates into the international environment. If you're<br>looking for Love, Friends, a Steady Partner... why not<br>attend our Cupid Party -- run in association with Japanese<br>organizations who have members wanting to meet foreign<br>
residents.<br><br>METROPOLIS presents its second "CUPID PARTY".<br><br>Sunday 11th, April 2010 @ Suikyo Tei in Ginza<br>17:30 Doors Open / 18:00 - 21:00<br><br>* Free Food and Free Drink!! Door: 5,000yen, Pre-purchase:<br>
4,000yen<br>* Register on our web page and receive a 1000yen discount!<br>* Maximum of 200 people for this event.<br>* Registrations/Inquiries: <a href="mailto:cupid@metropolis.co.jp">cupid@metropolis.co.jp</a><br><br><a href="http://metropolis.co.jp/cupid/">http://metropolis.co.jp/cupid/</a><br>
-----------------------------------------------------------<br><br>***------------------------****-------------------------***<br><br>+++ CORRECTIONS/FEEDBACK<br><br>In this section we run comments and corrections submitted<br>
by readers. We encourage you to spot our mistakes and<br>amplify our points, by email, to <a href="mailto:editors@terrie.com">editors@terrie.com</a>.<br><br>No feedback this week.<br><br>***********************************************************<br>
END<br><br>SUBSCRIBERS: 9,322 as of April 04, 2010<br>(We purge our list regularly.<br><br>+++ ABOUT US<br><br>STAFF<br>Written by: Terrie Lloyd (<a href="mailto:terrie.lloyd@japaninc.com">terrie.lloyd@japaninc.com</a>)<br>
<br>HELP: E-mail <a href="mailto:Terrie-request@mailman.japaninc.com">Terrie-request@mailman.japaninc.com</a><br>with the word 'help' in the subject or body (don't include<br>the quotes), and you will get back a message with<br>
instructions.<br><br>FEEDBACK<br>Send letters (Feedback, Inquiries & Information) to the<br>editor to <a href="mailto:terrie.lloyd@japaninc.com">terrie.lloyd@japaninc.com</a>.<br><br>ADVERTISING INFORMATION<br>For more information on advertising in this newsletter,<br>
Contact <a href="mailto:ads@japaninc.com">ads@japaninc.com</a>.<br><br>SUBSCRIBE<br>Get Terrie's Take by giving your name and email address at<br><a href="http://www.japaninc.com/newsletters/free_sign_up">http://www.japaninc.com/newsletters/free_sign_up</a>, or go<br>
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<br>J@pan Inc is Japan's only independently published English-<br>language business website. Authoritatively chronicling <br>online the business trends in Japan, each posting brings <br>you in-depth analysis of business, people and technology in<br>
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