* * * * * * * * * T E R R I E 'S T A K E * * * * * * *<br>A weekly roundup of news & information from Terrie Lloyd.<br>(<a href="http://www.terrie.com">http://www.terrie.com</a>)<br><br>General Edition Sunday, May 29, 2011, Issue No. 615<br>
<br>+++ INDEX<br><br>- What's New -- A summer of power-savings and sweat<br>- Metropolis Members Club winners<br>- News -- Joint child custody law passed<br>- Candidate Roundup/Vacancies<br>- Upcoming Events -- ICA meeting<br>
- Corrections/Feedback<br>- News Credits<br><br>SUBSCRIBE to, UNSUBSCRIBE from Terrie's Take at:<br><a href="http://mailman.japaninc.com/mailman/listinfo/terrie">http://mailman.japaninc.com/mailman/listinfo/terrie</a><br>
<br>BACK ISSUES<br><a href="http://www.japaninc.com/terries_take">http://www.japaninc.com/terries_take</a>, or,<br><a href="http://mailman.japaninc.com/pipermail/terrie/">http://mailman.japaninc.com/pipermail/terrie/</a><br>
<br><br>------------ PBXL IP TELEPHONY AND CLOUD BCP --------------<br><br>Since PBXL started in 2006, we have consistently focused on<br>providing high quality, cloud based telephony services.<br>Designed around a high-availability, data center based<br>
deployment, we are proud to report that our customers were<br>able to both make and receive calls during the earthquake<br>and ensuing challenges.<br><br>Additionally, due to PBXL’s flexible system design, PBXL<br>was able to continue providing call center services and<br>
other enterprise connectivity to both offices and remote<br>workers. With summer coming, and with it likely power<br>shortages, PBXL’s remote access and office solutions enable<br>a mobile workforce to continue to service customers<br>
regardless of location, without requiring a phone number<br>change for many Tokyo and Yokohama offices.<br><br>Call us at 03-4550-2557, e-mail us at <a href="mailto:bcp@pbxl.jp">bcp@pbxl.jp</a> or for<br>more information on Tokyo and Yokohama power-safe telephony<br>
visit us at <a href="http://en.pbxl.jp/bcp.php">http://en.pbxl.jp/bcp.php</a><br><br>------------ PBXL is BUSINESS COMMUNICATIONS --------------<br><br><br>+++ WHAT'S NEW<br><br>This summer is forecast to be a hot one, and if that's the <br>
case then life in the office is going to be miserable -- <br>the threat of power cuts will ensure it is so. Apparently <br>TEPCO now expects to be able to produce about 53.8GW, about<br>6GW under the peak power draw experienced last summer <br>
(July 23rd, 2010). As a consequence, things aren't going to<br>be as bad as we expected six weeks ago, but nonetheless bad<br>enough that air conditioning usage and work practices are <br>going to have to alter substantially for the next 3-4 <br>
months.<br><br>No one really knows just how hard the electricity <br>conservation measures will hit the nation's GDP. Back on <br>March 14th, Nomura Securities speculated that if there was <br>a 10GW shortfall in the TEPCO service area, around a 25% <br>
reduction, then the impact on the Japanese economy would be<br>around 0.29%. Given that there is going to be a 5-6GW <br>shortfall, then we can assume the impact will be around <br>half that. Not huge in the big scheme of things, but given <br>
that human productivity in an office drops dramatically <br>over 25 degrees, we believe the impact will be larger. <br>We'll have to wait until Q3 to find out.<br><br>What will the power rationing steps mean for you at your <br>
office? The American Chamber of Commerce has demonstrated <br>some good leadership on this issue (as have other Chambers,<br>just we have better access to the ACCJ), and the Chamber <br>executive in conjunction with its Energy & Environment <br>
Committee have put together a powerpoint with various tips <br>on how to save power and what the government should be <br>doing. They also arranged a guest appearance by a METI <br>speaker who explained the actual legal and policy steps <br>
being implemented.<br><br>* ACCJ Energy Presentation<br><a href="http://www.accj.or.jp/doclib/file_view/ACCJ_EEC.pdf">http://www.accj.or.jp/doclib/file_view/ACCJ_EEC.pdf</a><br><br>* METI Presentation<br><a href="http://www.accj.or.jp/doclib/file_view/Meti_PRS.pdf">http://www.accj.or.jp/doclib/file_view/Meti_PRS.pdf</a><br>
<br>[Continued below...]<br><br>-------- Remaining Partners for Tourist Web Project -------<br><br>Metropolis is rapidly establishing a name for itself on the <br>web, extending its brand and reader base. The company is <br>
now engaged in a new nationwide project serving tourists we<br>believe will start returning to Japan in the second half of <br>2011. <br><br>So far we have had an outstanding response and have partner<br>candidates for Ishikawa, Fukui, Shiga, Ehime, Okayama, <br>
Tochigi, Wakayama, Nara, Mie, Hokkaido, Tokyo, Niigata, <br>Kanagawa, Nagano, Hiroshima, and Gunma. <br><br>We are still seeking business partners, one per prefecture,<br>for the remaining prefectures. If you can write and market<br>
and are interested in participating in a nationwide <br>consortium please let us know.<br><br>You do not need to be a company, but you do need to have <br>demonstrated commitment to Japan and business development.<br>Metropolis is supplying the software and marketing, so <br>
other than your time and effort, no other major investment <br>required. Revenue-sharing returns are clear-cut and <br>directly connected to results.<br><br>Powerpoint presentation available on request.<br><br>To make enquiries, contact: <a href="mailto:terrie@metropolis.co.jp">terrie@metropolis.co.jp</a><br>
------------------------------------------------------------<br><br>[...Article continues]<br><br>The essence is that big companies are going to be compelled<br>by law to save at least 15% of last year's power <br>consumption this year, and smaller companies and homes are <br>
going be given non-compulsory targets. Given that Japanese <br>communities are very good at supervising public <br>responsibility activities (think trash separation for <br>example), we suspect that what is voluntary will only be so<br>
if you're thick-skinned. Otherwise, we'll all be hitting <br>the targets of at least 15% reduction.<br><br>Actually, 15% is a number that keeps coming up in the <br>media, but the fact is that in our corner of Minato-ku, our<br>
company was told to target a 25% saving and that we have to<br>show how we intend to do that. Given that we moved into the<br>office just a couple of months ago, we're not sure how they<br>intend to measure "savings" but in any case, there doesn't <br>
seem to be a mechanism for punishing us if we don't hit <br>their targets. But that doesn't remove the pressure that <br>our staff are feeling in having to devise plans to reduce <br>energy consumption.<br><br>The things we can do, we are doing:<br>
* We have 3-tube overhead fluorescent lights, and will be <br>removing two of these every second panel and one every <br>other panel. We haven't scientifically measured how many <br>lux (lighting brightness) this leaves for employees, but the <br>
general office consensus seems to be that people are <br>comfortable with this. Luckily we have windows along both <br>walls, so there is already a generous amount of light in <br>the office. But if you were underground or tucked in <br>
between two other tall buildings, this may not be an <br>option.<br><br>* We already set our air conditioning thermostats to around<br>25 degrees in the summer, and it is normal in government <br>buildings to set the temperature to a sweaty 28 degrees. <br>
This year though, we'll have to set the dial higher, and we<br>feel sorry for those buildings considering 30 degrees as <br>the new standard. Will employees work in their underwear? <br><br>* We would like to open our windows, but most of them are <br>
fixed, in the style of many modern office buildings, and <br>the ones that do open only go so far, for safety reasons. <br>We also have a row of high-set fire windows to release <br>smoke in case of fire, but although they offer excellent <br>
ventilation the building management won't let us use them <br>because they are flimsy and likely to break with repeated <br>use -- harrumph! What's more important, a national <br>imperative or occasional repairs? <br>
<br>* Seriously, though, probably the biggest heat producer in <br>our building is computers. We are moving our desktop <br>inventory down to low consumption laptops since they are <br>getting so cheap now. Laptops typically consume less power <br>
and of course will allow employees to work partly at home <br>if we decide to follow suit with some of the big companies <br>and change our work schedules. Some readers will recall <br>from Terrie's Take 602 (<a href="http://bit.ly/mR6dej">http://bit.ly/mR6dej</a>) that we moved<br>
most of our "heat-pumping" servers to a virtualized set-up <br>in a data center, and this has very successfully eliminated<br>the need for a server room and special high-capacity air <br>conditioning. The effect on our power bill has been <br>
significant, and now we're wondering if we can use that <br>measure as part of our evidence of power reduction? Either <br>way, we still have several more servers in-house and these <br>are being eyed for quick retirement now as well.<br>
<br>Others are going even further:<br>* Large manufacturing companies are implementing one more <br>significant power reducing factor, they are going to close <br>their factories for two week days, typically Thursday and <br>
Friday, and have employees work over the weekend instead. <br>The idea here is to simply reduce the peak loads on the <br>electrical grid and thus be more sure there won't be <br>unplanned power cuts to those factories. This of course <br>
will create an interesting dynamic, in that there will be a<br>lot more leisure seekers on Thursdays and Fridays, which <br>may create new business opportunities instead. It will also <br>mean that public transport needs to be stepped up on <br>
Saturdays and Sundays if the employees are to get to their <br>places of work on time.<br><br>Actually, the idea of working in a hot sweaty office <br>reminds us of a story told to us years ago about young <br>Japanese lawyer hopefuls sitting their bar exams. They were<br>
literally locked away in a darkened room in the middle<br>of summer for three days with no air conditioning. The idea <br>was that sweating together was a test not only of their <br>mental skills but also of their stamina and ability to work<br>
under pressure. No wonder the prosecutors win 99% of their <br>cases...!<br><br>As we've been saying to our overseas friends whenever they <br>ask how business is in Japan, this is a very resilient <br>nation. Yes, we'll all be hotter and working in darkened <br>
offices, but apart from the worst days, people will endure <br>and the nation will get past this summer in reasonable <br>shape. Ice cream and coke sales will be going through the <br>roof, super cool biz suits will fly off retailer shelves, <br>
and public swimming pools will do a roaring trade -- so <br>there will be a silver lining on this particular heat <br>cloud.<br><br>Just don't be surprised if you see some sweaty office <br>workers running around virtually in their underwear...! ;-)<br>
<br><br>...The information janitors/<br><br>***------------------------****-------------------------***<br><br>Metropolis Members Club Winners<br><br>Last week, Jennifer Stannard won a pair of adidas MI <br>Performance customized shoes. Courtesy of Adidas. This <br>
coming week, one lucky MMC member will win one night's <br>accommodation for two at The Westin Tokyo. Courtesy of The <br>Westin Tokyo.<br><br>Our Metropolis Members Club Partners list is growing by <br>leaps and bounds -- join now for great discounts and <br>
special offers. No obligations, simply receive our weekly <br>email magazine and enjoy the discounts and prizes. <br><br><a href="http://metropolis.co.jp/club/">http://metropolis.co.jp/club/</a><br><br>***------------------------****-------------------------***<br>
<br>--------- BIOS - Bilingual IT Systems and Support ---------<br><br>BiOS full-service IT solutions has a new service.<br><br>Working with our fully licenced temporary dispatch group,<br>we are now able to provide Japan in-country workers<br>
for companies not yet registered in Japan.<br><br>This innovative service is available for companies needing<br>to hire staff for Japanese customers, but who are unable<br>to commit to the expense and infrastructure of maintaining<br>
an office in Japan. We take care of all aspects of the<br>employment, contracting, and dispatch -- including<br>management of the employee.<br><br>Also, if you're thinking of Cloud office solutions, take a<br>look at Microsoft's new Business Productivity Online<br>
Standard Suite. Terrie mentions Exchange Online in TT602,<br>and we can do the implementations for you.<br><br>For more information on this and other SI and IT services,<br>in English or Japanese:<br><br>Phone: (03) 4588-2220, Email: <a href="mailto:solutions@biosjp.com">solutions@biosjp.com</a><br>
Web: <a href="http://www.biosjp.com">www.biosjp.com</a><br>-----------------------------------------------------------<br><br>+++ NEWS<br><br>- Shared child custody legislation on its way<br>- Australia to Japan for just JPY18,000<br>
- Barclays sees big M&A growth in Japan<br>- Datacenter business expands rapidly<br>- Johnson & Johnson looking at big expansion in Japan<br><br><br>-> Shared child custody legislation on its way<br><br>The single biggest and nastiest part of the Japanese family<br>
law code is the insistence on a single guardian for a child<br>in the case of a marriage break up. Sometimes the Moms, but<br>usually the Dads, never get to see their kids again. Well, <br>now it looks like Japan will join the 21st century with new<br>
legislation just passed. The main focus of the legislation <br>is the ability to resume parental rights for a parent <br>previously banned from contact after being found guilty of <br>child abuse, however, a side provision is that it will now <br>
allow multiple people or even a company to become a <br>guardian. ***Ed: Coming hard on the heels of the <br>announcement that Japan would sign the Hague Convention, we<br>think this legislation is a "stealth" change designed to <br>
facilitate repatriation and shared visitation rights for <br>international couples. Just they're not saying that this is<br>what it's for, because it's too political. All good stuff,<br>anyway.** (Source: TT commentary from <a href="http://japantimes.co.jp">japantimes.co.jp</a>, May<br>
28, 2011)<br><br><a href="http://search.japantimes.co.jp/mail/nn20110528b2.html">http://search.japantimes.co.jp/mail/nn20110528b2.html</a><br><br>-> Australia to Japan for just JPY18,000<br><br>Did anyone notice the amazingly cheap one-way fares from <br>
Australia to Japan being run by JetStar this last week? <br>Until last night you could buy a ticket out of Cairns to <br>Narita for just JPY18,000. That's cheaper than flying to <br>Okinawa. We don't know what the new prices from today will <br>
be (Guys, you need to update your website), but with prices<br>like this, the tourists will definitely start returning to <br>Japan despite any misgivings about the Fukushima power <br>plant. (Source: Reader tip to TT, May 27, 2011)<br>
<br><a href="http://bit.ly/jxRQ59">http://bit.ly/jxRQ59</a><br><br>-> Barclays sees big M&A growth in Japan<br><br>A report from the Nikkei says that Barclays PLC is planning<br>to expand its investment banking team from 48 to 70 staff <br>
members, riding on what the bank sees as substantial growth<br>in the M&A of foreign firms by Japanese ones. According to <br>the firm's head, Bob Diamond, the firm is seeing an <br>increase in the number of M&A enquiries from Japanese <br>
customers and is sufficiently positive about prospects to <br>bulk up. (Source: TT commentary from <a href="http://nikkei.com">nikkei.com</a>, May 28, <br>2011)<br><br><a href="http://e.nikkei.com/e/ac/tnks/Nni20110527D27JFF02.htm">http://e.nikkei.com/e/ac/tnks/Nni20110527D27JFF02.htm</a><br>
<br>-> Datacenter business expands rapidly<br><br>A Nikkei article highlights the sharp increase in corporate<br>interest in remote data storage, following the Tohoku <br>earthquake on March 11. According to the article, two major<br>
datacenter players, Sumisho Computer Systems and CSK will <br>double their facilities in Kansai this year, increasing <br>between them to 2,000 racks capable of housing up to 60,000<br>servers. Apparently demand has risen from 40% occupancy <br>
before the quake to an expectation that they will run out <br>of space before the end of the year. Likewise, NTT West has<br>12,000 racks in Western Japan. A research report by MIC <br>Research Institute had estimated that the Japan data center<br>
market would be worth JPY2.16trn in 2015, but that number <br>is now expected to be significantly higher. ***Ed: Clearly<br>companies are expecting a big quake to hit Tokyo.** <br>(Source: TT commentary from <a href="http://e.nikkei.com">e.nikkei.com</a>, May 28, 2011)<br>
<br><a href="http://e.nikkei.com/e/ac/tnks/Nni20110527D27JFA16.htm">http://e.nikkei.com/e/ac/tnks/Nni20110527D27JFA16.htm</a><br><br>-> Johnson & Johnson looking at big expansion in Japan<br><br>Banking, data centers, and pharmaceuticals appear to be the<br>
big plays for expansion in Japan by foreign companies <br>post-quake, and medical/pharma company J&J is no exception.<br>The company has announced that it is planning seven product<br>launches for Japan this year, which after the USA is the <br>
second largest market globally for pharmaceuticals. Given <br>that the firm has another 11 new products and over 30 line <br>extensions in the pipeline internationally through to 2015,<br>that would indicate lots of ongoing activity here in Japan.<br>
(Source: TT commentary from <a href="http://inpharm.com">inpharm.com</a>, May 27, 2011)<br><br><a href="http://www.inpharm.com/news/157829/jj-aims-japanese-pharma-expansion">http://www.inpharm.com/news/157829/jj-aims-japanese-pharma-expansion</a><br>
<br><br>NOTE: Broken links<br>Many online news sources remove their articles after just a<br>few days of posting them, thus breaking our links -- we<br>apologize for the inconvenience.<br><br>***------------------------****-------------------------***<br>
<br>-------- Essential Business Reference in English ----------<br><br>If you're a manager or director of a company in Japan, you<br>need these references with detailed explanations in<br>English!!!<br><br>- Japan Staff Employment Law Guide - 1st Edition<br>
Published June, 2010 (JPY 21,000)<br><br>- Japan Master Tax Guide 2010/11<br>Published July, 2010 (JPY 18,375)<br><br>- Japan Corporation Law Guide - 2nd Edition<br>Published November, 2010 (JPY 22,050)<br><br>*Above prices include tax<br>
* As a limited offer for TT readers: 1 title, 5% discount,<br>more than 2 titles, 10% discount.<br><br>For more details: <a href="mailto:support@cch.co.jp">support@cch.co.jp</a>, call 03-6234-3980.<br>Web: <a href="https://www.cch-japan.jp/contents/register/form">https://www.cch-japan.jp/contents/register/form</a><br>
<br><a href="http://www.cch-japan.jp">www.cch-japan.jp</a><br>-----------------------------------------------------------<br><br>+++ CANDIDATE ROUND UP/VACANCIES<br><br>=> BiOS, a Division of the LINC Media group, is actively<br>
marketing the following positions for customers setting up<br>or expanding in Japan, as well as other employers of<br>bilinguals.<br><br>** HIGHLIGHTED POSITION<br><br>BiOS is urgently looking for a Helpdesk Engineer with <br>
experience providing end-user support in predominantly <br>Japanese language environment at our client’s office in <br>Bunkyo-ku area. The candidate will be responsible for <br>providing helpdesk support services; resolving calls from <br>
end users and escalating to the next support level where <br>appropriate, and desktop support services; client PC <br>installation/setup, MS Office support, etc., as well as <br>other office IT support tasks; printer setup, hardware <br>
asset management, smart phone setup, etc.<br><br>You will also be responsible for supporting internal IT <br>engineers from other departments to provide quick and best <br>support to end users.<br><br>Due to the technical nature and demanding work environment,<br>
this position is suitable for someone with solid experience<br>providing more than 2 years of helpdesk/desktop support <br>or equivalent experience with knowledge of MS Office <br>Applications, Domain User Management System, Windows Server<br>
2003/2008, and smart phone setup. In addition, since this <br>role requires direct communication with end users in <br>Japanese and English, daily conversational-level <br>communications skills in English and native-level <br>
communications skills in Japanese will be required.<br><br>Remuneration is JPY4.5m – JPY5.5m depending on your <br>experience and skill level.<br><br>** POSITIONS VACANT<br><br>- Move Add Change Coordinator, global bank, JPY4m – JPY5m<br>
- BlackBerry Engineer, global bank, JPY4.5m – JPY5.5m<br>- Field Engineer, BiOS, JPY4.5m – JPY5.5m<br>- Data Center Engineer, global IT co, JPY3.5m – JPY4.5m<br>- Bank Operations Staff, global bank, JPY3.5m – JPY4m<br><br>
Interested individuals may e-mail resumes to:<br><a href="mailto:tomohiro.kimura@biosjp.com">tomohiro.kimura@biosjp.com</a><br><br>** BiOS Job Mail<br><br>Every 2 weeks BiOS sends out a regular communication to its<br>job seeking candidates, called BiOS Job Mail. Every edition<br>
carries a list of BiOS's current and most up-to-date<br>vacancies, with each entry featuring a short job<br>description and a direct link to the main entry on the BiOS<br>home page. Regardless of whether you are unemployed and<br>
searching, thinking about a career change, or just curious<br>to know if there is something out there that might suit you<br>better, the BiOS Job Mail newsletter is an easy and<br>convenient way for you to stay informed. If you would like<br>
to register for the BiOS Job Mail, or to find out more,<br>please email <a href="mailto:tomohiro.kimura@biosjp.com">tomohiro.kimura@biosjp.com</a>.<br><br>Interested individuals may e-mail resumes to:<br><a href="mailto:tomohiro.kimura@biosjp.com">tomohiro.kimura@biosjp.com</a>.<br>
<br>-----------------------------------------------------------<br><br>***------------------------****-------------------------***<br><br>+++ UPCOMING EVENTS/ANNOUNCEMENTS<br><br>------------ Earthquake Kids Charity Dinner ---------------<br>
<br>The Support Our Kids Charity Dinner & Auction<br>Date & Time: Friday June 24th, 2011<br>Doors open at 7:00 p.m.<br>Program from 7:30 - 10:30 p.m.<br><br>Venue: ANA Intercontinental Hotel Tokyo, Prominence Ballroom<br>
Format: Four course seated dinner, beer, great wine and <br>soft drinks.<br><br>Price:<br>Corporate Table-250,000 yen /table plus tax ( 262,500 yen).<br>(Table of 10 guests)<br>Individual Tickets-15,000 yen plus tax (15,750 yen).<br>
<br>Ticketing:<br>Corporate tables-Email for corporate tables to<br><a href="mailto:info@support-our-kids.org">info@support-our-kids.org</a>, or submit the form online.<br>Individual tickets-Please submit the form online, or email<br>
<a href="mailto:sales@support-our-kids.org">sales@support-our-kids.org</a> , and pay by bank transfer.<br>Tax inclusive price 15,750 yen.<br><br>Dress: Business / Business Casual.<br><br>Proceeds from the event will go to support orphanages in<br>
New Zealand and Japan and to provide 'Time-Out' home stays <br>in New Zealand for young Japanese affected by the Tohoku <br>earthquake.<br><br>For more information please go to our website<br><a href="http://www.support-our-kids.org">www.support-our-kids.org</a>.<br>
-----------------------------------------------------------<br><br>------------------ ICA Event - June 16 --------------------<br><br>Speaker: Jack Byrd, Managing Partner - 360 Risk <br>Management Group<br><br>Title: Prevent/Detect Workplace Fraud<br>
<br>Details: Complete event details at <a href="http://www.icajapan.jp/">http://www.icajapan.jp/</a><br>(RSVP Required)<br><br>Date: Thursday, June 16, 2011<br>Time: 6:30 Doors open, Buffet Dinner included and cash bar<br>
Cost: 4,000 yen (members), 6,000 yen (non-members).<br>Open to all.<br><br>Venue is The Foreign Correspondents' Club of Japan<br><a href="http://www.fccj.or.jp/aboutus/map">http://www.fccj.or.jp/aboutus/map</a><br>-----------------------------------------------------------<br>
<br>***------------------------****-------------------------***<br><br>+++ CORRECTIONS/FEEDBACK<br><br>In this section we run comments and corrections submitted<br>by readers. We encourage you to spot our mistakes and<br>
amplify our points, by email, to <a href="mailto:editors@terrie.com">editors@terrie.com</a>.<br><br>*** In TT614 we mentioned that 470,000 foreigners left the <br>country at least temporarily between March 12th and April <br>
1st, and wondered if they would ever return.<br><br>=> Reader Comment:<br>I was interested in the comments about the outpouring of <br>foreigners after the earthquake, tsunami, and especially <br>the continuing Fukushima incident. As an historian I need <br>
to point out that this happening is not at all new. After <br>the Great Kanto Earthquake of 1923 foreigners streamed out <br>of Yokohama, where the vast majority of foreigners were <br>living in those days, taking ship for Kobe and Hong Kong. <br>
It should be noted that it was not until after 1945 the <br>Tokyo became a major center of foreign population. Until <br>that time, Yokohama, Kobe and Hakodate were where they <br>lived and worked. It was the Occupation that opened Tokyo <br>
to foreigners in greater numbers. For those who enjoy <br>history, a wander through downtown Yokohama, a hike up the <br>bluff to the remains of one of the destroyed foreign homes,<br>and a rapid descent on the very road taken by the fleeing <br>
foreign residents (just south of the Yokohama International<br>School), ought to be enlightening. As someone who now lives<br>within 10 kilometers of a nuclear power plant located on a <br>barrier island in Florida, I can feel the pain of what you <br>
are enduring... and live with a certain amount of <br>foreboding.<br><br>***********************************************************<br>END<br><br>SUBSCRIBERS: 8,840 members as of May 29, 2011<br>(We purge our list regularly.)<br>
<br>+++ ABOUT US<br><br>STAFF<br>Written by: Terrie Lloyd (<a href="mailto:terrie.lloyd@japaninc.com">terrie.lloyd@japaninc.com</a>)<br><br>HELP: E-mail <a href="mailto:Terrie-request@mailman.japaninc.com">Terrie-request@mailman.japaninc.com</a><br>
with the word 'help' in the subject or body (don't include<br>the quotes), and you will get back a message with<br>instructions.<br><br>FEEDBACK<br>Send letters (Feedback, Inquiries & Information) to the<br>
editor to <a href="mailto:terrie.lloyd@japaninc.com">terrie.lloyd@japaninc.com</a>.<br><br>ADVERTISING INFORMATION<br>For more information on advertising in this newsletter,<br>Contact <a href="mailto:ads@japaninc.com">ads@japaninc.com</a>.<br>
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