* * * * * * * * * T E R R I E 'S T A K E * * * * * * *<br>A weekly roundup of news & information from Terrie Lloyd.<br>(<a href="http://www.terrie.com">http://www.terrie.com</a>)<br><br>General Edition Sunday, March 18 2012, Issue No. 654<br>
<br>+++ INDEX<br><br>- What's New -- Next Wave of Micro-fund Business Incubators<br>- News -- 57% of public oppose re-starting nuclear plants<br>- Job Vacancies<br>- Upcoming Events<br>- Corrections/Feedback -- More on Residency Rule Changes<br>
- News Credits<br><br>SUBSCRIBE to, UNSUBSCRIBE from Terrie's Take at:<br><a href="http://mailman.japaninc.com/mailman/listinfo/terrie">http://mailman.japaninc.com/mailman/listinfo/terrie</a><br><br>BACK ISSUES<br><a href="http://www.japaninc.com/terries_take">http://www.japaninc.com/terries_take</a>, or,<br>
<a href="http://mailman.japaninc.com/pipermail/terrie/">http://mailman.japaninc.com/pipermail/terrie/</a><br><br><br>---------- PBXL TOTAL TELEPHONY SOLUTION (TTS) ------------<br><br>PAYING TOO MUCH FOR MONTHLY CALLING CHARGES?<br>
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e-mail us at <a href="mailto:info@pbxl.jp">info@pbxl.jp</a> or call us at 03-4550-2557<br><br>------------ PBXL is BUSINESS COMMUNICATIONS --------------<br><br>+++ WHAT'S NEW<br><br>Over the last few months there are have been numerous <br>
announcements of the formation of funds and incubation <br>facilities for Japanese start-ups. We see this as a welcome<br>first "breeze of spring" after a tough ten years or so in <br>the start-up space. Japan has always been short of real <br>
venture capital and know-how to start new companies, and <br>the post dot-com period was tougher than usual. <br><br>One of the common elements of the new funds and <br>incubators/accelerators that go with them is that they are <br>
investing micro amounts, rather than the 1-5 oku yen <br>(US$1.2m-US$6m) that has been traditional for VCs. This is <br>a riff off the Y Combinator business model started in the <br>USA back in 2005. For those who don't know, Y Combinator<br>
became a minor legend in the VC sector for its practice of <br>investing around US$20,000 in up to 60 companies per <br>"season", inviting those companies to set up in its <br>incubator/accelerator facility for 3 months, where <br>
Y Combinator's staff would work with each company to prep <br>them for "Demo Day", a one day pitch opportunity to <br>potential investors. <br><br>Those companies that get their funding are considered <br>graduates, with Y Combinator coming along for the ride as <br>
an early investor, while those who don't get funding will <br>go back to their garages and think of something else to do.<br>Y Combinator is particularly impressive not only for the <br>small amount of cash it uses to get into investee <br>
companies, but also in the number of companies it sees -- <br>hundreds a year.<br><br>We don't see a Y Combinator comparison here in Japan yet, <br>but there is no doubt that the idea of funding lots of <br>companies with small amounts of cash and copious amounts <br>
of know-how is very attractive and well suited to the <br>Japanese penchant for reducing risk. One could argue that <br>small amounts of cash means small results, and certainly <br>the model is only effective in situations where a company <br>
can produce its business in a small cubicle, with a few <br>people, in a short space of time. It doesn't work for <br>biotech companies for example. The fact, too, is that <br>Y Combinator is less of an incubator that turns out <br>
companies with products and services and more of an <br>accelerator whose job is to prep companies for the next <br>phase. <br><br>What we see here in Japan is that small-cash <br>investor/incubators like to host companies for longer <br>
periods, often for a year or more, and like to have a <br>strong hands-on involvement with the education of their <br>investees. In this respect there is a tacit acknowledgement<br>that most Japanese start-ups are immature in matters of <br>
business and personnel development, and do need an <br>experienced hand to survive. What's interesting is that not<br>only the operators of the incubators think this way, the <br>entrepreneurs themselves do too. Maybe it's a <br>
educational/cultural thing, but most of the entrepreneurs <br>we see coming through these incubators/accelerators act <br>more like university students on campus than business <br>people. Not a bad thing -- just interesting.<br>
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<br>---------- YOUR BOTTOM LINE IS OUR TOP PRIORITY------------<br><br>[...Article continues]<br><br>Amongst recent "micro-funds" with an incubator function to <br>be announced have been the following:<br><br>Movida Japan<br>
Founded by Taizo Son, brother of Softbank's Masayoshi Son, <br>this fund focuses on web companies, particular those in <br>games and social networks. Movida says it will invest in <br>over 250 firms in the Asia-Pacific region over the next 3 <br>
years, with amounts of JPY5m or less. Not sure what a <br>company can actually do with just JPY5m... but at least as<br>an incubator they offer facilities. They've also said<br>publicly that they will invest in 1,000 companies over 10<br>
years, which would certainly rival Y Combinator.<br><br>Open Network Lab<br>Founded by Digital Garage (previously invested in Twitter <br>and Linkedin.com), Netprice.com, and Kakaku.com. ONL is the<br>closest thing in Japan to Y Combinator as an accelerator, <br>
and offers funding of JPY1m for companies to base <br>themselves at the ONL offices for 3 months. ONL takes 5% <br>for the investment. Just like Y Combinator, companies are <br>expected to pitch to angel investors and VCs in order to <br>
"graduate" and many of these pitches are to Singaporean and<br>US investors.<br><br>B Dash Ventures<br>Founded by NTT, Gree, Biglobe, Septini Holdings, and <br>Mitsubishi UFJ Capital. B Dash Ventures invests in web <br>
companies younger than a year old, injecting capital of <br>around JPY10m. The company operates incubator facilities<br>at Mori Building's Holland Hills.<br><br>Netage<br>Founded by Kiyoshi Nishikawa, an old hand at venture <br>
investing who has had some hits in the past, including <br>Japan's largest SNS, Mixi, and gaming company Gree. Recently<br>Netage is doing micro investments of about JPY3m into web <br>start-ups that have the potential to go international. No <br>
doubt they put this emphasis on things partly because of <br>the failure of Mixi to internationalize and thus compete <br>with Facebook (both companies started in the same year). So<br>far Netage has done 11 investments on the new program and <br>
expects to do 50 eventually.<br><br>Start-up Base Camp <br>In February, online ad company Cyberagent started up <br>Japan's largest incubator, consisting of 1,200 sq. m. of <br>office space for up to 200 workspaces. The incubator will <br>
initially draw tenants from its sister fund, CyberAgent <br>Ventures, which has JPY500m invested in 150+ firms. CAV <br>says it will increase the seed fund to around JPY2bn. <br><br>Samurai Incubate<br>Probably one of the most successful incubator/accelerators <br>
in Japan in our opinion is Samurai Incubate, which <br>epitomizes the low-funds, hot-house incubation ethic. The <br>company has had dozens of companies pass through its doors, <br>and newcomers are put through a pressure-cooker course for <br>
a year. They then get to present at TiE events in Tokyo, <br>with the best ones going through to the TiE50 event in the <br>USA. Samurai Incubate has created a school and even an <br>accounting company for venture firms, trying to plug all <br>
the professional holes that most new firms suffer from.<br><br>The above is by no means an exhaustive list and there are <br>many more incubators in Japan -- such as Jeff Char's<br>well-respected J-Seed Ventures which is launching its <br>
Venture Generation incubator this month. In fact, in the <br>ten years between 2000 and 2010, the number of incubators <br>in Japan leaped from around 30 to more than 330 -- the <br>fastest rate of growth amongst Asian nations. <br>
Unfortunately, most of the incubators are run by government<br>types who lack practical business experience and tend to <br>rely on text books to educate their charges. So it's not <br>clear whether many of these incubators have really been <br>
doing their job or not, although they make for great ad<br>copy when first established. There is also the little <br>matter of some of these operators spending most of their<br>budget on a fancy building and keeping none in reserve <br>
to actually spend on the tenants... <br><br>Which is why the appearance of Y Combinator type <br>investors/incubators is so interesting. Still, out of the <br>336 incubators registered in 2010, 41 of them were private <br>
organizations, and thus there is hope that things are<br>changing and that companies being hatched by Movida and<br>others will be stronger and more commercially viable.<br><br>If you'd like to learn more about the incubation sector in <br>
Japan, there is a very good paper that was put out by a <br>Stanford University researcher, Kathryn Ibata, in <br>November 2011, called "Policy and Practice in Japan's New <br>Business Incubation Revolution" that is worth reading. <br>
Although the paper doesn't specifically cover the Y <br>Combinator style funds/incubators we have mentioned here, <br>it does a good job of explaining the background to the <br>recent surge in the number of incubators operating in <br>
Japan and why bureaucrats have been able to infiltrate 70% <br>of them. <br><br><a href="http://bit.ly/FP0nVe">http://bit.ly/FP0nVe</a><br><br>While on the topic of incubators, if there was ever a <br>crying need for a specialist incubator, it is for one that <br>
educates and assists foreign SMEs how to get into the Japan<br>market. We'd start in the consumer products sector, most <br>likely with food. A good model would be the Blue Ridge <br>Food Ventures operation in North Carolina in the USA. This<br>
11,000 sq. ft. facility provides start-ups with a <br>shared-use kitchen, natural products manufacturing <br>facility, professional support to navigate regulatory <br>issues for food and dietary supplements production, as well<br>
as advice on packaging, label design, etc. If there is <br>anyone from JETRO reading, please take note...<br><br><br>...The information janitors/<br><br>***------------------------****-------------------------***<br><br>-------------------- Delta Air Lines ----------------------<br>
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-----------------------------------------------------------<br><br>+++ NEWS<br><br>- 57% of public oppose re-starting nuclear plants<br>- Asahi Kasei to buy Zoll Medical<br>- Wynn Resorts sued by Aruze's Okada<br>- Yahoo to expand Kitakyushu Data Center<br>
- Facebook surges in user numbers<br><br>-> 57% of public oppose re-starting nuclear plants<br><br>A poll conducted by the Asahi newspaper has found that 57% <br>of the people surveyed oppose a restart of the 52 nuclear <br>
power plants currently shut down for servicing and other <br>reasons. Given that the government is indicating that it <br>expects a number of plants to be cleared for operation in <br>time for the summer peak caused by air conditioner users, <br>
this poll could throw a spanner in the works. ***Ed: On the<br>other hand, what an amazing opportunity to kick-start the <br>alternative energy sector and free Japan over the next 10 <br>years from foreign energy supply disruptions. OK, you'd <br>
need a lot of solar farms to achieve that, but we're in a <br>country that has the capacity to produce this type of <br>volume, if the desire was great enough.** (Source: TT <br>commentary from <a href="http://reuters.com">reuters.com</a>, Mar 13, 2012)<br>
<br><a href="http://reut.rs/xFnVJX">http://reut.rs/xFnVJX</a> <br><br>-> Asahi Kasei to buy Zoll Medical<br><br>Chemicals company, Asahi Kasei, has said that it will buy <br>Zoll Medical of the USA for US$2.2bn. Zoll makes Lifevest <br>
defibrillators and other medical devices. The price being <br>paid is a 24% premium over the firm's closing share price <br>the previous day, and represents a pretty high premium for <br>Zoll's overall US$523m in sales last fiscal year. The <br>
Lifevest product accounts for about US$111m of this. The <br>deal is expected to close in June, subject to anti-trust <br>approval.** (Source: TT commentary from <a href="http://boston.com">boston.com</a>, Mar <br>12, 2012)<br>
<br><a href="http://bo.st/FOK5vx">http://bo.st/FOK5vx</a> <br><br>-> Wynn Resorts sued by Aruze's Okada<br><br>An interesting and somewhat confusing battle between two <br>"grey zone" financial titans in the gambling business is <br>
emerging in a court house in Las Vegas. Aruze billionaire, <br>Kazuo Okada, is suing Wynn Resorts Chairman Steve Wynn to <br>have a 20% stake held by Okada in Wynn Resorts restored. <br>Okada's stake was forcefully sold off at an US$800m loss <br>
after Wynn claimed allegedly illegal payoffs in the <br>Philippines by Okada's firm triggered a shares redemption <br>clause in the shareholder agreement between the two <br>parties. ***Ed: What's going to be interesting is just how <br>
much these two guys will reveal about each other's murky <br>dealings over the years. We're sure that the tax office <br>and other authorities will be equally interested.** <br>(Source: TT commentary from <a href="http://bloomberg.com">bloomberg.com</a>, Mar 14, 2012)<br>
<br><a href="http://bloom.bg/yPscT5">http://bloom.bg/yPscT5</a> <br><br>-> Yahoo to expand Kitakyushu Data Center<br><br>Reflecting a desire to create diversity of locations -- <br>particularly in the wake of the Tohoku earthquake last <br>
year, Yahoo Japan has announced that it will expand its <br>data center capacity in Kitakyushu, from the current three <br>to five buildings. The fifth building will be the largest <br>in the complex, at 5,800 sq. m. of floor space and capable <br>
of housing around 16,000 servers. ***Ed: Kitakyushu is <br>geologically one of the more stable major cities in Japan, <br>and we expect to see a few more companies select that <br>location in the future.** (Source: TT commentary from <br>
<a href="http://e.nikkei.com">e.nikkei.com</a>, Mar 14, 2012)<br><br><a href="http://e.nikkei.com/e/ac/tnks/Nni20120314D1403A15.htm?GID=56">http://e.nikkei.com/e/ac/tnks/Nni20120314D1403A15.htm?GID=56</a><br><br>-> Facebook surges in user numbers<br>
<br>Mixi must be watching nervously at the phenomenal expansion<br>of Facebook in Japan. Facebook Inc., announced on Friday <br>that it added another 5m users in just 6 months in Japan, <br>to now total 10m users -- 2/3 of what Mixi has (15.2m). <br>
Facebook is just starting to ramp up its operation in <br>Japan, and says it will start hiring significant numbers of<br>staff to push its business forward in Japan. ***Ed: As we <br>imply in our editorial this issue, one of the issues for <br>
Japanese start-ups is their inward focus and inability to <br>internationalize, as is the case with Mixi. While Mixi has <br>done well to carve out leadership in Japan in the SNS <br>space, it has allowed Facebook in the same period of time <br>
to go unchallenged elsewhere in the world. We predict that <br>Mixi will be sold or forced into a merger within five years<br>as a result.** (Source: TT commentary from <a href="http://e.nikkei.com">e.nikkei.com</a>, <br>
Mar 16, 2012)<br><br><a href="http://e.nikkei.com/e/ac/tnks/Nni20120316D1603N04.htm">http://e.nikkei.com/e/ac/tnks/Nni20120316D1603N04.htm</a><br><br><br>NOTE: Broken links<br>Many online news sources remove their articles after just a<br>
few days of posting them, thus breaking our links -- we<br>apologize for the inconvenience.<br><br>***------------------------****-------------------------***<br><br>----------------- Sumikawa Law Office ---------------------<br>
<br>Solving legal problems in Japan is a tough work. You may<br>not only be stressed by the trouble itself, you might<br>encounter difficulties with language, legal procedures, <br>etc. Therefore, if you are involved in any of the legal <br>
issues listed below, call us. We can help.<br><br>- Business cases (contracts, demand for payment, lawsuits)<br>- Car Accident<br>- Divorce<br>- Inheritance<br>- Bankruptcy<br>- Criminal cases<br><br>English speaking lawyer Kei Sumikawa (Yokohama Bar Assoc.)<br>
Email: <a href="mailto:web@sumikawa.net">web@sumikawa.net</a><br>Web: <a href="http://www.sumikawa.net">www.sumikawa.net</a><br>-----------------------------------------------------------<br><br>***------------------------****-------------------------***<br>
<br>+++ CANDIDATE ROUND UP/VACANCIES<br><br>=> BiOS, a Division of the LINC Media group, is actively<br>marketing the following positions for customers setting up<br>or expanding in Japan, as well as other employers of<br>
bilinguals.<br><br>** HIGHLIGHTED POSITION<br><br>BiOS is urgently looking for a Helpdesk Technician with <br>experience supporting end-users in the APAC area. The <br>work place will be at our client’s office in the Chiyoda-ku<br>
area. The candidate will be responsible for identifying and<br>resolving level-one issues and incidents for end-users <br>regarding PCs, the network, printers, servers, etc., as <br>well as administering mobile devices using the corporate <br>
mobile server, and/or Exchange ActiveSync technology. You <br>will also be responsible for coordinating with local <br>vendors at branches in APAC area for IT equipment asset <br>management.<br><br>Due to the technical nature and demanding work environment,<br>
this position is suitable for someone with solid experience<br>of at least two years as a user support or desktop support <br>engineer, preferably in a multinational environment. In<br>addition, since this role requires coordination with end <br>
users and internal IT team in both English and Japanese, wo<br>fluent English and Japanese will be required.<br><br>Remuneration is JPY4m – JPY5m depending on your experience <br>and skill level.<br><br>** POSITIONS VACANT<br>
<br>- Account Manager (Business Development), BiOS, JPY4M – JPY5.5M<br>- Data Center Admin (Osaka), global pharma co, JPY4M – JPY6M<br>- Assistant Administrator, BiOS, JPY3M – JPY3.5M<br>- Vendor Management Administrator, global IT co, JPY4M – JPY5M<br>
- Data Center Engineer (Osaka), global bank, JPY3.5M – JPY4.5M<br><br>** BiOS Job Mail<br><br>Every 2 weeks BiOS sends out a regular communication to its<br>job seeking candidates, called BiOS Job Mail. Every edition<br>carries a list of BiOS's current and most up-to-date<br>
vacancies, with each entry featuring a short job<br>description and a direct link to the main entry on the BiOS<br>home page. Regardless of whether you are unemployed and<br>searching, thinking about a career change, or just curious<br>
to know if there is something out there that might suit you<br>better, the BiOS Job Mail newsletter is an easy and<br>convenient way for you to stay informed. If you would like<br>to register for the BiOS Job Mail, or to find out more,<br>
please email <a href="mailto:tomohiro.kimura@biosjp.com">tomohiro.kimura@biosjp.com</a>.<br><br>Interested individuals may e-mail resumes to:<br><a href="mailto:tomohiro.kimura@biosjp.com">tomohiro.kimura@biosjp.com</a><br>
<br>-----------------------------------------------------------<br><br>----- Offshoring, Outsourcing & Shared Services Japan -----<br><br>Statistics show that roughly 80% of companies listed on the<br>Tokyo Stock Exchange have implemented or plan to set up <br>
shared services initiatives over the next 12-24 months.<br><br>Responding to overwhelming feedback from the first annual<br>event, we are delighted to announce that the second annual<br>Shared Services, Outsourcing and Offshoring Summit JAPAN<br>
has now been scheduled for July 19-20 in Tokyo.<br>(Please note that this event features dual language <br>translation in English & Japanese).<br><br>What’s new in 2012?<br>Broader marketplace outlook<br>Chief Finance Officer spotlight<br>
Chief Information Officer spotlight<br>Chief Human Resources Officer spotlight<br><br>URL: <a href="http://bit.ly/FP1z7D">http://bit.ly/FP1z7D</a><br>-----------------------------------------------------------<br><br>***------------------------****-------------------------***<br>
<br>+++ UPCOMING EVENTS/ANNOUNCEMENTS<br><br>* No events to announce this week.<br><br>***------------------------****-------------------------***<br><br>-------- Earn Airline Tickets Writing About Travel --------<br><br>
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language travel site in Japan, and it's getting that way<br>because more than 200 people have signed up to contribute.<br><br>Japantourist.jp is offering 10 Delta airline tickets, <br>800+ Solare hotel rooms all across the country, Adidas<br>
apparel, and many other redeemable goods and services to<br>anyone writing for the site. So long as it is in Japan,<br>anywhere, past or present, is welcome.<br><br><a href="http://www.japantourist.jp">www.japantourist.jp</a> for more information.<br>
-----------------------------------------------------------<br><br>***------------------------****-------------------------***<br><br>+++ CORRECTIONS/FEEDBACK<br><br>In this section we run comments and corrections submitted<br>
by readers. We encourage you to spot our mistakes and<br>amplify our points, by email, to <a href="mailto:editors@terrie.com">editors@terrie.com</a>.<br><br>*** In TT653 we outlined new regulations coming up in June<br>which will affect the residency procedures for all <br>
foreigners living in Japan. We received a lot of email on <br>this one, and the most complete response is the following<br>(thanks, Meg).<br><br>=> Response from Meg Nakano, Senior Mobility Consultant, <br>Crown Relocations.<br>
<br>Thank you for posting the information from Steve Burson. He<br>gave links to Immigration Bureau sources, whereas I found <br>the MIC (Ministry of Internal Affairs & Communications <br>materials, distributed at local municipal offices, easier <br>
reading (attached, also):<br><br><a href="http://bit.ly/woYFXt">http://bit.ly/woYFXt</a> <br><a href="http://bit.ly/w0L2CA">http://bit.ly/w0L2CA</a> <br><a href="http://bit.ly/wBJCT8">http://bit.ly/wBJCT8</a> <br><br>There are interesting differences in the different <br>
Ministry "takes". The MoJ booklet is 16 pages and not <br>particularly user-friendly; the MIC pamphlet is a 6-pager <br>and announces the “Resident Registration System”, not the <br>MoJ "Residency Management System".<br>
<br>I focused on the MIC pamphlet, simply because MIC are the <br>people in charge of your local government offices where <br>you currently get your Alien Registration Card (ARC).<br><br>Of the various changes, one is that now foreigners are <br>
required to report within 14 days and "Moving-Out" notices <br>need to be given as well as "Moving-In" notices. The <br>current system gives 90 days to report a new residence, <br>and there is no moving-out notice required.<br>
<br>The MIC advises that when you submit a "moving-in notice"<br>at your local government office, if your head of household <br>is foreign, you need to submit official documents to prove <br>your relationship to them (marriage certificate, etc.) If <br>
these documents are in a foreign language, you must also <br>provide a Japanese translation. (This Japanese-language <br>requirement is new; current visa application documentation <br>for the MoJ is allowed to be submitted in English, and no <br>
proof is requested at the ward office.)<br><br>Transition Period: At the Tokyo Regional Immigration Bureau<br>office, on the second floor, there are forms are available <br>NOW for applying for the new Residence Card, which you will<br>
be able to pick up at the Regional Immigration between late<br>July/mid-August -- according to the official at the <br>transition desk. The officer on duty said that it would be <br>a 2-visit process… but was not completely certain on many <br>
details..<br><br>Changes in Data Displayed: The MoJ Booklet has a mock-up of<br>the "Zairyu Card", officially a "Residence Card" in <br>English. Listed are name, date of birth, sex, <br>nationality/region, address (residence in Japan), visa <br>
status, (in Japanese: limitations on employment), period of<br>stay, date of expiration (in Japanese: type of permits, <br>date of permit, date of card issue), and expiration date <br>for the card. On the reverse, there is a list of your <br>
residential addresses, dates reported, stamp of <br>authorities (in Japanese: permission to engage in <br>activities other than those on the visa, for example <br>part-time work up to 28 hours, notes of any pending <br>applications). Signature and employer details have been <br>
left off.<br><br>Currently, permission for part-time work must be applied <br>for separately, and does not appear on the ARC. Apparently <br>at some points of entry, it will be possible for students <br>(and dependents) to receive permission stamps on the card <br>
for part-time work, but this will be only for new cards <br>issued on new visas.<br><br>The chart in the MIC booklet makes it clear that this new <br>system will plug the resident into the National Health <br>Insurance, National Pension Plan, and Nursing Care <br>
Insurance, with changes-of-address noted, and full <br>movement of information back and forth with the Regional <br>Immigration Bureau. The full effect of this on expat <br>enrollment in these social welfare systems, which are <br>
income-level based, is yet to be known. There was a <br>previous attempt to require enrollment in these systems, <br>but which was placed in abeyance due to strong opposition<br>from the foreign community. That abeyance may come to an <br>
end with the new system. "Watch this space"... <br><br>For the "Jumin-hyo" resident records, apparently the local <br>government offices will issue provisional resident records,<br>and notify residents sometime in May 2012. The local <br>
government will notify you, and if you have an ARC, there <br>will be no need to fill out any extra paperwork. However,<br>IF FOR ANY REASON you are not issued a Resident Record on <br>the day the law comes into effect, you must report your <br>
name and address to your local government within 14 days <br>and apply for a Resident Record, just to check.<br><br>***------------------------****-------------------------***<br><br>***********************************************************<br>
END<br><br>SUBSCRIBERS: 8,151 members as of Mar 18, 2012<br>(We purge our list regularly.)<br><br>+++ ABOUT US<br><br>STAFF<br>Written by: Terrie Lloyd (<a href="mailto:terrie.lloyd@japaninc.com">terrie.lloyd@japaninc.com</a>)<br>
<br>HELP: E-mail <a href="mailto:Terrie-request@mailman.japaninc.com">Terrie-request@mailman.japaninc.com</a><br>with the word 'help' in the subject or body (don't include<br>the quotes), and you will get back a message with<br>
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or, <a href="http://mailman.japaninc.com/pipermail/terrie/">http://mailman.japaninc.com/pipermail/terrie/</a><br><br>Copyright 2012 Japan Inc. Communications Inc.<br><br>----------------- Japan Inc opens up Japan ----------------<br>
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